Communication - the path to school effectivenessSuccessful schools rely on their teachers and staff to work effectively with others - both internally and externally - by being able to create good rapport. However, there is more to getting along with other people than at first seems apparent. Unintentional misunderstandings arise all too often. Those involved often have no clear perception of what went wrong or why. You only have one chance to make a first impression… Using rapport and communication strategies, participants will learn how to create good rapport instantly with others, using proven tools, techniques and strategies. Participants will learn interpersonal communication strategies that will - quite literally - transform their dealings with others, even those with a very different outlook and approach. This programme develops a heightened awareness of how humans interact and the various components of human communication. It allows participants to experience the most effective communication strategies and styles, to ensure a clear and shared understanding between themselves and others. Relationship and conflict management is the next stage of improved interpersonal communication. By understanding how language is used, received and comprehended by different people, leaders can create positive outcomes from all their interactions. Participants will learn how to:- understand how people think and communicate what they think
- recognise the impact of words, tonality and body language
- sharpen the ability to notice and correctly interpret non-verbal messages
- quickly build and sustain rapport, even while handling disagreements
- deal with difficult people
- create a rapport with people who are ‘not like you’
- develop win/win relationships
- acquire invaluable listening and questioning techniques
- understand the 3 styles of communication and when to use them
- identify and respond to differing communication styles
- examine the use of language
- understand language patterns
- adopt effective questioning to clarify understanding
- Manage conflicts to a positive outcome.
For enquiries contact info@thelearningpartnership.com or phone 0207 193 6645. If you would like this information posted to you as a hardcopy simply e-mail us your address and we'll be happy to do so.
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